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The proposed study described the application of innovative technology to solve the issues in a supply chain model due to the players' unreliability. The unreliable manufacturer delivers a percentage of the ordered quantity to the retailer, which causes shortages. At the same time, the retailer provides wrong information regarding the amount of the sales of the product. Besides intelligent technology, a single setup multiple unequal increasing delivery transportation policy is applied in this study to reduce the holding cost of the retailer. A consumed fuel and electricity-dependent carbon emission cost are used for environmental sustainability. Since the industries face problems with smooth functioning in each of its steps for unreliable players, the study is proposed to solve the unpredictable player problem in the supply chain. The robust distribution approach is utilized to overcome the situation of unknown lead time demand. Two metaheuristic optimization techniques, genetic algorithm (GA) and particle swarm optimization (PSO) are used to optimize the total cost. From the numerical section, it is clear the PSO is
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