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Original Paper | Open Access | Just Accepted

Large Language Models for Recommender Systems: A Problem-Driven Survey

Ziyuan Guan1Weiyi Zhong2( )Weiming Liu3Yuwen Liu1Huaizhen Kou4Xiaoxiao Chi5Xiaoran Zhao1

1 College of Computer Science and Technology, China University of Petroleum (East China), Qingdao 266580, China

2 School of Engineering, Qufu Normal University, Rizhao 276800, China

3 ByteDance Ltd. (TikTok), Singapore 048583, Singapore

4 School of Computer Science and Engineering, Nanjing University of Science and Technology, Nanjing 210000, China

5 School of Computing, Macquarie University, Sydney, 2113 NSW, Australia

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Abstract

With the increasing demand for personalization in modern digital ecosystems, Recommender Systems (RS) have become essential for delivering user-centric services. However, traditional RS approaches, which are primarily driven by algorithmic optimization over historical interaction data, still face well-known challenges such as the cold-start problem, limited interpretability, and insufficient personalization quality. Meanwhile, the rapid evolution of Large Language Models (LLMs) has showcased remarkable capabilities in semantic understanding, reasoning, and generalization, presenting a promising opportunity to rethink the design of recommendation paradigms. A central research question is how to systematically leverage LLMs to address fundamental RS challenges while avoiding unnecessary complexity, inefficiency, or unintended consequences. In this paper, we provide the first problem-driven synthesis of LLM-empowered RS. We propose a comprehensive taxonomy that organizes existing integration efforts into four major problem domains: cold-start, interpretability, user experience, and novel challenges introduced by LLMs themselves (e.g., hallucination, bias, inefficiency). We begin by formally characterizing each problem domain and reviewing its significance in recommendation research. We then categorize recent advances by methodological perspective. Finally, we offer insights and future directions for building adaptive, efficient, and value-aligned RS enhanced by LLM capabilities. 

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Tsinghua Science and Technology

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Cite this article:
Guan Z, Zhong W, Liu W, et al. Large Language Models for Recommender Systems: A Problem-Driven Survey. Tsinghua Science and Technology, 2025, https://doi.org/10.26599/TST.2025.9010137

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Received: 28 June 2025
Revised: 27 July 2025
Accepted: 27 August 2025
Available online: 28 August 2025

© The author(s) 2025

The articles published in this open access journal are distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/).