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Open Access

Context-Aware Social Media User Sentiment Analysis

School of Computer Science and Engineering, Southeast University, Nanjing 211189, China
Key Laboratory of Computer Network and Information of Ministry of Education of China, Nanjing 211189, China.
Microsoft Research Asia, Suzhou 215000, China.
School of Cyber Science and Engineering, Southeast University, Nanjing 211189, China.
Department of Computer Science and Creative Technologies, University of the West of England, Bristol, BS16 1QY, UK.
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Abstract

The user-generated social media messages usually contain considerable multimodal content. Such messages are usually short and lack explicit sentiment words. However, we can understand the sentiment associated with such messages by analyzing the context, which is essential to improve the sentiment analysis performance. Unfortunately, majority of the existing studies consider the impact of contextual information based on a single data model. In this study, we propose a novel model for performing context-aware user sentiment analysis. This model involves the semantic correlation of different modalities and the effects of tweet context information. Based on our experimental results obtained using the Twitter dataset, our approach is observed to outperform the other existing methods in analysing user sentiment.

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Tsinghua Science and Technology
Pages 528-541

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Cite this article:
Liu B, Tang S, Sun X, et al. Context-Aware Social Media User Sentiment Analysis. Tsinghua Science and Technology, 2020, 25(4): 528-541. https://doi.org/10.26599/TST.2019.9010021

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Received: 20 April 2019
Revised: 08 May 2019
Accepted: 14 May 2019
Published: 13 January 2020
© The author(s) 2020

The articles published in this open access journal are distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/).