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This study employs a between-subjects survey experiment that randomly assigns participants to eight experimental conditions based on their administrative-burden experiences under different scenarios. It analyzes the effects of administrative burdens—comprising learning costs, psychological costs, and compliance costs—on public compliance with environmental policies. The findings reveal that: (1) In terms of regulatory policies, the presentation of corresponding administrative burdens, such as learning costs and psychological costs, promotes compliance with environmental policies; however, this effect does not extend to compliance costs; (2) When additional administrative burdens are imposed, the positive effects on policy compliance diminish and can even be reversed to have a negative effect; (3) Group regressions based on self-efficacy and descriptive norm variables indicate that when administrative burdens are relatively light, self-efficacy and nudges based on descriptive norms may mitigate the negative impacts of administrative burdens on policy compliance. Conversely, heavier administrative burdens tend to exacerbate the negative impacts on public compliance.
The contributions of this study are as follows: First, it expands the field of research on administrative burdens. Existing studies have predominantly focused on various welfare policies and qualification application procedures. However, as noted by
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